Refund policy

Refunds

We do not offer refunds or replacements when customers enter the wrong shipping address.
We offer refunds if your order meets the following:
(1) Items must be sent in the same condition as you received using our return label which is provided by our customer service representatives.

(2) Email us at info@giftfooly.com, please include (Your name, Order Number, and any information about why you are requesting a refund). We have a 30-day money-back guarantee with a 25% restocking fee. Once everything is complete, we will process your refund it may take 3-5 business days to process through your bank. Please do not send your purchase back to the address from which it came.

Returned to Sender
If you provide the wrong address, and your order is returned to us by the mail carrier, we will reship it to you. You will need to pay a shipping and handling fee to cover the re-shipping costs. If you choose not to have us reship the order, we will refund you, but the refund will not include original shipping costs, priority processing, or insurance. There will be a 25% restocking fee is taken out of the refund as well. Sometimes these packages are refused by the manufacturer and destroyed by the postal carrier. Sometimes they end up lost in transit. In any case, in which we do not receive the package back, we can provide a 50% store credit towards a new item. If you provide the correct address, we will reship the order to the same address free of charge. If you want to change the address, you will need to pay the shipping and handling fee.

Order Cancellation
All of our products are printed on demand, especially for each customer at the time that they
order. Because of this, we can only cancel or modify orders within the first 12 hours after
purchase. Orders for Apparel, Mugs, and Ornaments cannot be canceled or modified.

Clearance Items
Items sold on clearance cannot be returned or refunded. They may not include original
packaging. We make no guarantees about the condition of these items.

Warranties
Our standard refund and replacement policy lasts 30 days from the date your tracking
number shows your order was delivered. If 60 days have gone by since your purchase was
received, unfortunately, we can’t offer you a refund or replacement. International Shipping Customs Duties, taxes, and charges are not included in our base price. This is a shopper’s responsibility as each country has different customs duties and Laws of Taxation. For inquiries and any other concerns, you may contact us through the following channel.
Email: info@giftfooly.com Return Address: 4016 South Third Street #1146 Jacksonville Beach, FL 32250